A basic business process involves assembling inputs such as materials and labor to produce outputs for customers.

• A. Inputs are converted into outputs.
• B. Outputs are converted into inputs.
• C. No transformation occurs.
• D. Inputs and outputs are unrelated.

Answer: (A)

Transforming inputs into outputs is how a basic business process creates value. Inputs such as materials and labor enter the process and are turned through activities into outputs—the finished goods or services delivered to customers. This conversion captures the essence of process work: resources are transformed to meet customer needs. Other statements imagine no change or a reverse relationship, which would not produce the desired outputs.